Emergency Numbers in Türkiye (2026): 112 and the Other Lines Visitors Need
112 is Türkiye's single emergency number for ambulance, police, fire and coast guard. Plus 157 for foreigners, 114 poison advice, and what to say when you call.
112 is Türkiye's single emergency number for ambulance, police, fire and coast guard. Plus 157 for foreigners, 114 poison advice, and what to say when you call.
In Türkiye, dial 112 for any emergency: ambulance, police, gendarmerie, fire, coast guard, forest fire or disaster response. Since June 2021, all of these services have been merged into 112 emergency call centres in every one of Türkiye’s 81 provinces. The call is free. The old numbers, such as 155 for police, 156 for the gendarmerie and 110 for fire, reach the same centres. Two other numbers are worth saving: 157 (YİMER), the Migration Authority’s line for foreigners, which runs in English, Russian, Arabic and Farsi, and 114, the national poison advice centre, open 24/7.
Last checked: 24 September 2026, against the Ministry of Interior’s 112 Emergency Call Centre project, the Presidency of Migration Management and the Ministry of Health.
112: one number for every emergency
Türkiye used to have separate numbers for each service. Under a Ministry of Interior project launched in 2015, with Antalya as the pilot province, they were brought together under 112. By June 2021, 112 centres were running in all 81 provinces.
112 now covers:
| Service | Old number | Now |
|---|---|---|
| Ambulance and health | 112 | 112 |
| Police | 155 | 112 |
| Gendarmerie (rural areas and many coastal resorts) | 156 | 112 |
| Fire | 110 | 112 |
| Coast guard | 158 | 112 |
| Forest fire reports | 177 | 112 |
| Disaster and emergency (AFAD) | 122 | 112 |
The centres use a shared model. Health, fire, police, gendarmerie and other teams work in the same room, so one call can send whichever teams an incident needs.
What to say when you call 112
The operator may answer in Turkish. Speak clearly and slowly, and give:
- What happened. For example, “Accident”, “Someone collapsed” or “Fire”.
- Where you are. A street name, a landmark, your hotel’s name, or the district. Share your location from your map app if you can.
- How many people are hurt, and whether anyone is unconscious or not breathing.
- A phone number they can call back on.
Useful Turkish words:
– Yardım edin (help)
– Ambulans (ambulance)
– Polis (police)
– Yangın (fire)
– Kaza (accident)
– İngilizce konuşan var mı? (Is there anyone who speaks English?)
Stay on the line until the operator tells you to hang up.
157 YİMER: help line for foreigners
YİMER 157, the Foreigners Communication Centre, is run by the Presidency of Migration Management. It opened on 20 August 2015.
- Languages: Turkish, English, Russian, Arabic and Farsi.
- What it’s for: information on visas, residence permits and international or temporary protection, plus a 24/7 line for emergencies and for reporting human trafficking and migrant smuggling.
- How to call: dial 157 free within Türkiye, or +90 312 157 11 22 from abroad.
- Information hours: weekdays 08:00–18:00. The emergency and reporting service runs 24/7.
If your visa or permit question is about entry rules, our guide to countries that can enter Türkiye visa-free covers who needs a visa in 2026.
114: poison advice
The National Poison Information Centre (UZEM), part of the Ministry of Health, answers 114 around the clock. Doctors give advice on medicine overdoses, household chemicals, pesticides, poisonous mushrooms and plants, and venomous bites and stings. If someone is seriously ill, call 112 first.
Other useful numbers
| Number | Service | When to use it |
|---|---|---|
| 175 | Ministry of Trade consumer line | Overcharging, or a restaurant adding a banned service charge |
| 153 | Istanbul Metropolitan Municipality (İBB) | City services in Istanbul, including transport and taxi complaints |
Taxi complaints go through İBB’s line, and it helps to have the taxi’s plate number. The official meter rates are in our guide to Istanbul taxi prices.
Before you need it
- Save 112 and 157 in your phone, and write your hotel’s address in Turkish somewhere easy to find.
- Have working mobile data. It lets you share your location and use translation apps. A Turkish tourist SIM or eSIM gives you a local number the services can call back. Our guide to Türkiye SIM card prices compares the operators.
- Know your embassy’s number. For lost passports and consular help, contact your own embassy or consulate in Türkiye.
- Carry travel insurance details, including the policy number and the insurer’s 24-hour assistance line.
Frequently asked questions
What is the emergency number in Türkiye?
112, for ambulance, police, gendarmerie, fire, coast guard and disaster response. Since June 2021 it has worked in all 81 provinces.
Does 155 still work for the police in Türkiye?
Calls to the old numbers reach the same 112 emergency centres. The number to remember is 112.
Is there an English-speaking help line for foreigners in Türkiye?
Yes. YİMER 157, run by the Presidency of Migration Management, answers in Turkish, English, Russian, Arabic and Farsi. Its emergency and reporting line runs 24/7.
Is calling 112 free?
Yes. Emergency calls to 112 are free.
